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Bike shop Bertie Maffoons closes doors

Bertie MaffoonsBertie MaffoonsBertie Maffoons, the bicycle retailer and workshop which has served Marlborough for 15 years, has ceased trading.

The business, owned and run by Sean Wratten, opened in Hughenden Yard in 2001, and moved to larger premises at Marlborough Business Park in 2012.

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Civil engineering firm appoints Marlborough man to top job

Chris FaulknerChris FaulknerConstruction and civil engineering firm Stepnell has appointed Chris Faulkner to the role of commercial manager.

Chris, who lives in Marlborough, will be responsible for financial management of the company’s construction projects, putting together bids for new projects and negotiating contract terms while continuing the development of Wantage-based Stepnell’s business in the region.

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Royds Withy King raises over £6.5k for Prospect Hospice

Barbara Price, Tom Britten, Julie Robertson, Trish Watkins, Lisa Delahunty and Vicky Reynolds of Royds Withy King with Mela Durston from Prospect HospiceBarbara Price, Tom Britten, Julie Robertson, Trish Watkins, Lisa Delahunty and Vicky Reynolds of Royds Withy King with Mela Durston from Prospect HospiceLawyers at the Marlborough and Swindon offices of Royds Withy King have raised £6,625 for Prospect Hospice through the annual Make a Will Month campaign.

Royds Withy King waived its usual fees for making and updating people’s Wills in exchange for a charitable donation to the hospice.

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Safari specialist J&C Voyageurs joins Pewsey-based Exceptional Travel  

An Exceptional Travel brochureAn Exceptional Travel brochurePewsey-based Exceptional Travel has acquired Africa travel specialist J&C Voyageurs, which has been operating from another Wiltshire village - Chapmanslade near Warminster.

By integrating J&C Voyageurs into their growing business, Exceptional Travel will now be offering more customers their new portfolio of worldwide destinations while further bolstering their own reputation for high quality bespoke travel to Africa, an area they still sees as the core of their business.

Toby Warren scouting for locations in New Zealand Toby Warren scouting for locations in New Zealand Toby Warren, Managing Director of Exceptional Travel, says: “Having operated for over 28 years and being one of the original safari specialists in individually tailored African travel, J&C Voyageurs have built an enviable name for themselves and we are delighted to welcome them into the Exceptional Travel fold."

"Despite having competed for market share in recent years, there is very little overlap in terms of our clients and so as an investment this makes absolute sense in terms of our
ambitious growth plans."

"Both the product and demographic fit between the two companies is very strong: we share the same ethos and approach to delivering our holidays and we believe that combining a wider destination choice, with our own incredibly high standards of service, will result in an even better experience for all of our clients.”

Julia and Michael Parker Julia and Michael Parker The outgoing Directors of J&C Voyageurs, Michael and Julia Parker, are delighted to have discovered in Exceptional Travel's Toby Warren, someone who cares as much as they do about the way clients are looked after and who shares their high standards of integrity in delivering travel to suit clients' needs:

"With J&C Voyageurs now joining Exceptional Travel, our clients will be offered an innovative array of fabulous holidays, friendly advice and in depth knowledge
of a global range of destinations whilst retaining the very personal service that both company’s reputations have been built on through the years.”

Exceptional Travel was started in 2009 as a specialist bespoke travel company offering individually tailored luxury safaris and holidays to Africa, Asia, Australasia, Arabia, Latin America and the Indian Ocean Islands.

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Marlborough web agency harvests awards in Cambridgeshire competition

Jo Waltham and web designer Leanne Stevenson with Nazima Pathan and Pierre Corne of Cambridge Food CollectiveJo Waltham and web designer Leanne Stevenson with Nazima Pathan and Pierre Corne of Cambridge Food CollectiveA Marlborough web agency has picked up two awards in a competition designed to find the best of the web in Cambridgeshire.

Elcot Business Park-based Callia Web won the accolades in the Cambridgeshire Digital Awards for a website it had designed for a client in the county.

The Cambridge Food Collective is a new community venture selling locally sourced artisan food produce all under one website.

Freelance food writer Nazima Pathan asked Callia Web to build a website that would allow different local producers to both register and upload products, as well as a scalable e-commerce solution that fitted her delivery process.

Customers are able to fill their online basket with their favourite products from the collective of local producers.

The items are then picked, packed and delivered to the hub and then the customer chooses to either collect it themselves or have it delivered to their home.

Callia Web’s director Jo Waltham said: “It’s wonderful news for our agency, and a fantastic start for the Cambridge Food Collective, launched at the beginning of September.”

Awarding Callia Web a gold for Website: Lifestyle and Culture and a silver in the Website: Small Business category, judges said: “We're always excited to see initiatives which champion local business via fresh thinking.

“This website is a prime example of that community spirit coupled with a clear and effective website.”

The Cambridge Food Collective website will now go forward to the Digital Awards Champions competition in February 2017, where the gold winners from six different counties in the South East will compete for the overall prize.

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Networking lunch will celebrate Marlborough’s status as a Fairtrade Town

Allison Burden with Nick Helps from Tesco and Stephen Fenna from WaitroseAllison Burden with Nick Helps from Tesco and Stephen Fenna from WaitroseMarlborough’s status as a Fairtrade town will be celebrated with a networking lunch for retailers later this month.

The event – which will be hosted by Tesco manager Nick Helps and the Fairtrade Steering Group – will be held at the town hall on Tuesday, November 15.

Mayor Noel Barrett-Morton will present awards to local businesses that helped Marlborough achieve Fairtrade Town Status earlier this year, and who choose to sell or serve Fairtrade products thus ensuring that the producer receives better prices, decent working conditions and fair terms of trade.

Mr Helps said: “Tesco Marlborough has seen sales of Faritrade goods increase since the town gained its status, as a result we have introduced more products, including cotton wool buds. We hope that other retailers will follow suit.”

“We are delighted to celebrate the support of local businesses and community groups,” added Allison Burden, who leads the Steering Committee.

“It is an opportunity for us to thank them on behalf of the many producers who benefit from the added value of Fairtrade in the developing world.”

To find out more  visit the Marlborough Fairtrade Steering Group Facebook page or contact Allison Burden at This email address is being protected from spambots. You need JavaScript enabled to view it.

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HR expert gives advice on caring for employees who are carers

Avril PorterAvril PorterBusiness leaders are being invited to explore ways in which they can support employees who are caring long-term for a seriously ill relative.

A networking meeting hosted at Savernake View nursing home in Marlborough by Carer Support Wiltshire on Thursday, November 10 will be addressed by Avril Porter of The Human Resource.

Avril has over 30 years’ experience in the Human Resources profession: ranging from in-house start-up HR functions for medium sized businesses, through an HR management career in global corporates and professional services organisations.

“For employees juggling a demanding full-time job alongside caring for a seriously ill family member, doing everything well enough can build up quite unmanageable stress levels - and something has to give,” said Avril.

“We'll explore the many ways employers can step outside the conventional Nine to Five In the Office pattern without damaging the business - and really give practical support to their caring employees through a difficult time.”

The event runs from 7.30am to 9am. Attendance costs £6 and includes a buffet breakfast.

For more information, or to book a place, log on to

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Charity founder gives Marlborough bosses a lesson in ethics

Bill Huxley at Marlborough Chamber of CommerceBill Huxley at Marlborough Chamber of CommerceThe founder of an organisation that helps businesses to become more ethical says Corporate Social Responsibility, Sustainability, Purposeful Business, and Creating Shared Value must be more than just buzzwords.

Bill Huxley, who founded Business Against Poverty to support the work of the Trowbridge-based charity People Against Poverty, told business leaders in Marlborough that their future profitability depended on them becoming more ethical.

“Millennials – people born between 1982 and 2002 – are demanding a different value set from businesses they buy from, and want to work for,” he said.

Bill showed members of Marlborough Chamber of Commerce the results of a survey, which show that ethical trading featured highly in the purchase decision-making process of Millennials.

When asked for the top five things that made them respect a company, they said:

  • Gives back to the community
  • Fair labour practices
  • Products and services that do what they promise to do
  • Products and services that truly help people in need
  • Being eco-friendly

Meanwhile, 62 percent of Millennials say they want to work for a company that makes a positive impact on the world.

He told networkers at the Chamber’s business breakfast on Wednesday (October 19) that business owners and managers needed to “engage with employees about a sense of purpose other than shareholder value,” while understanding the need to be profitable: “In order to share the wealth, you have top create wealth.”

“Most businesses say they are ethical, but I could go into most businesses and find something unethical,” he said.

“Ethics isn’t just about doing something because the law tells you to, it’s about doing something because it’s the right thing to do.”

For more information about Business Against Poverty, log on to Marlborough Chamber of Commerce meets for a networking breakfast on the third Wednesday of every month at Marlborough Golf Club. For details, email This email address is being protected from spambots. You need JavaScript enabled to view it.

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Business leaders to get a lesson in ethics

Bill HuxleyBill HuxleyThe founder of an organisation that helps companies become more sustainable and ethical will be addressing business leaders in Marlborough next week.

Bill Huxley, a director of Business Against Poverty – an accredited membership community which helps its members to become more sustainable and ethical while raising funds for its sister charity People Against Poverty – will be speaking at Marlborough Chamber of Commerce business breakfast.

Bill will be explaining Corporate Social Responsibility, Sustainability, Purposeful Business, and Creating Shared Value – and why they aren’t just buzzwords but concepts that can drive competitive advantage and help create a better world.

The networking event will be held at Marlborough Golf Club from 7.30am until 9am on Wednesday, October 19, and is open to non-members.

Attendance costs £9 and places should be booked through Elaine Glass at Withy King via This email address is being protected from spambots. You need JavaScript enabled to view it.

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Creative hub opens in Marlborough

Marlborough Creative HubMarlborough Creative HubA new hub for creative businesses has opened in Marlborough.

The hub has opened in a former GPs surgery at 23-24 The Parade, and aims to become a creative hot house for freelancers in the creative industries.

The Grade II listed building was developed by Ross Smith, who also runs his engineering consultancy from The Parade.

“I wanted to create a space for them that would harness their enthusiasm and provide an environment that creativity could feed off creativity,” he said.

“So far the project has been a phenomenal success and we are now home to a marketing agency, chartered surveyors, an award winning sports PR consultancy and even an international consumer-tech start-up.

“We still have a few offices and spaces left but we are being quite selective to whom we let in. The vibe in the building is fantastic and all the guys working here are creating a great atmosphere that we don’t want to dilute”.”

The site offers secure parking for cars and bikes, superfast broadband, and a shower is soon to be fitted to encourage people to run and cycle to work.


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Burbage firm sponsors air ambulance mascot - now he needs a name

Simon Neate and Alison Cook from Soft Options Water Softeners Ltd with paramedics Louise Cox and Matt Baskerville, pilot Nicky Smith, and the as yet un-named mascotSimon Neate and Alison Cook from Soft Options Water Softeners Ltd with paramedics Louise Cox and Matt Baskerville, pilot Nicky Smith, and the as yet un-named mascotA new member of Wiltshire Air Ambulance’s fundraising team is looking forward to spreading the word about the work of the lifesaving service - but he or she needs a name.

The charity’s new recruit is a paramedic bear mascot and it will be at events all over the county promoting Wiltshire Air Ambulance, starting next week during national Air Ambulance Week.

The charity is seeking names for the mascot and will run an online competition starting at 6pm on Thursday, September 15 and closing at midnight on Sunday, September 18.

Entries can be made on the charity’s Facebook and Twitter links ( and

The winner will be invited to meet the mascot at the charity’s Operations Centre in Devizes.

The mascot is sponsored by Soft Options Water Softeners Ltd, a family run business based in Burbage. Soft Options supply and install water softening and drinking water filtration/purification products for both domestic and commercial use.

Rebecca de la Bedoyere, senior fundraising manager at WAA, said: “We are excited about having our own mascot and we’d like to thank Soft Options Water Softeners Ltd for kindly sponsoring it.

“Just like us, they are an organisation that is firmly rooted here in Wiltshire, and they have brought plenty of ideas and enthusiasm to the partnership.

“Our mascot is fun, eye-catching and will play a major role in the many fundraising and community events we attend across Wiltshire throughout the year.

“Its design is based on our paramedic teddy bear cuddly toy and paramedic key ring, which are popular items of our merchandise.

“Our mascot has its own diary, so if you are holding a fundraising event for Wiltshire Air Ambulance please contact us and, subject to availability, our mascot could be in attendance.

“But before our mascot can start work we need a name for it. If you’ve got an idea for a name, please enter our online competition.”

Alison Cook, director of Soft Options Water Softeners Ltd, said: “The mascot looks fantastic and we are proud to be sponsoring it.

“Having lived in Wiltshire all our lives we know of the good work and excellent service provided by Wiltshire Air Ambulance.

“We feel it is such a privilege to work with the charity and give something back to the community.”

The mascot’s first week of engagements will see it at street collections for WAA during Air Ambulance Week: Monday, September 19 at Wilton Shopping Village, Salisbury, 10am to 3pm; Tuesday, September 20 The Maltings, Salisbury, 8am to 4pm; Friday, September 23 at Calne Market, Phelps Parade, 9am to 1pm, and Sunday, September 25 at the Wiltshire Big Wheel cycle event on The Green, Devizes, 8am to 4pm.

Other appearances include at Salisbury Carnival on October 21.

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