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Readers’ broadband issues

For a number of years we have been with Talk Talk for our broadband.

In early September we received a letter from them stating they were no longer providing a service to rural customers. At the same time we had been informed that Superfast fibre broadband was now available in the village, so I found a new provider with a good customer service rating at a reasonable price via a cost comparison website, postcode and phone number were both checked to see that we were eligible, which we were.

A date was set for a change over and an engineer came out to swop over the wires in the green box down in the village.

The engineer came out on the said date and made the connection unfortunately he said there was a fault on the line and reported it to BT; another appointment was made for the engineer to come out and fix the problem.

The outcome was that because we are more than 2km from the green box in the village a booster would have to be put along the line at some stage in the future but until then we had to stay on normal broadband.

Print

Roving-Crows1
SBJ
Gordon-and-Sam
D812668
Scouting-for-Girls7
Hares017cropped
4MI-2013-11-28030
Remebrance-18-2
D4S0472
Mop-Fair---10-10-09---08
Marlborough-under-snow-from-above---Pete-Davies
Duke-of-Kent086
Christmas-Lights15-11-20097
CivicSelfie1
Brooks-Williams1
Pete-Gage-Band1
Sunset
Camilla-MSM
ARKManton-2012-01-1449-
Silbury-Sunset---10-06-08---07
Big-Bull
Torch-2012-05-23093-
Civic-Service-18
Remebrance-18-1
Landscape
Tina-May5
Musical-Time-Machine5
IMG8472
White-Horse
Town-Hall-2011-05-0308-
George-Wilding-301
Turin-Brakes6
D4S9273
Snowy-High-Street
Remebrance-18-3
Inquisitive-sheep-in-West-Overton
IMG9097
Marlborough-2013-04-18StPeters
TdB-Pewsey044
Sunset2
Ogbourne
Bluebells-in-West-Woods-10-05-09---30
1stXV-and-others-with-Mayor
Animals06
Camilla-2012-10-19152
MYFC005
JazzFestSat572
Brazier